FAQs
What is your return policy?
We offer full refunds on standard items returned in resalable condition within 30 days of delivery. Learn more on our shipping and returns policy pages.
Contact Us
Need help with your order or product?
Reach us at support@skoggl.com or visit our Contact Us page.
Can you see clearly through the printed lens?
Yes - we prioritize both performance and style. Our printed lenses feature designs that do not obstruct your view. In certain lighting or weather conditions, you might notice faint outlines, but they do not impact performance. Explore our lens guide for more details.
Can I purchase additional lenses for my goggles?
Yes! Skoggl lenses are magnetic and interchangeable. You can shop additional lenses here.
How do I change the magnetic lens?
- Hold your Skoggl goggles facing you and locate the bottom corner of the lens (left or right side).
- Gently pull the lens outward; the magnets will release.
- Line up the new magnetic lens with the corners of the frame, making sure it's the right way around.
- Place the magnetic lens over the frame. When you hear a click, it means the lens is securely locked into place.
- Always double-check that the lens is secure before skiing or snowboarding.
Watch the step-by-step video guide below:
How do I change the head strap?
- Locate where the strap clips into each side of the goggle frame.
- Pinch the small release lever at the base of the strap connector and pull downward to detach.
- To attach a new strap, make sure the Skoggl logo is facing outward.
- Slide the connector into the tram lines on the frame and press upward until it clicks securely into place.
Skoggl straps are fully interchangeable — shop additional strap colours here.
How do I clean my products?
Use a microfiber cloth to gently wipe down your Skoggl magnetic lens and frame.
Avoid paper towels, tissues, or other abrasive materials that could scratch the surface.
Where should I store my goggles?
Store your goggles in a Skoggl protective case when not in use to prevent scratches and damage. Store in a cool, dry place, away from sunlight or heat sources. Shop Skoggl protective case here.
Is it Skoggl, Skoggel, Skogal or Skogl?
The correct spelling is Skoggl, with two Gs, one L. We often see variations like Skoggel, Skogl, and Skogel.
How do you pronounce Skoggl? Is it like "Skoggle"?
Yes! Skoggl is pronounced “skoggle,” like a mix of ski and goggle. Many people type or search for it as Skoggel, Skogal, or Skogl, so you’re not alone!