FAQs
Return Policy
We will be happy to offer you a refund of the value paid on any standard item that is returned to us in a resalable condition, within 30 days from the delivery date.
You can find out more about our shipping here and returns policy here.
Contact Us
If you need to reach us, please contact us at support@skoggl.com or visit our Contact Us page.
Can you see clearly through the lens?
At skoggl, we prioritize both performance and style. All our goggles are crafted to provide clear, unobstructed vision. In certain designs or weather conditions, you might notice subtle outlines, but rest assured, these do not impair your vision. Please see our lens guide here.
Can I purchase additional lenses for my goggles?
Yes, Skoggl lenses are magnetic and interchangeable.
How do I change the magnetic lens?
1. Whilst looking at the goggles, locate the area near to where your nose would be located. Find the part of the lens that overhangs the frame and gently pull the lens away from the frame. The magnets will release.
2. Once the original lens is removed, obtain the new lens. Ensure the lens is the correct way round and align all corner points of the new lens with the frame.
3. Press gently until the magnets connect into place. Ensure the lens is secure before any activity.
For a step-by-step visual guide, click here.
How do I change the head strap?
1. Locate where the strap attaches to the side of the goggle frame. Pinch the small lever at the bottom of the strap connector upwards.
2. While pinching, pull down the strap connector. Repeat with the other side.
3. To attach, ensure the strap is showing the Skoggl logo on the outside. Locate the tram lines on either side of the goggle frame.
4. Insert the strap connector between the goggle tram lines and push up until it clicks into place. Ensure the strap is locked into the goggle frame. Repeat with the other side.
For a step-by-step visual guide, click here.
How do I clean my products?
Use a microfiber cloth to clean the skoggl magnetic lenses. Avoid abrasive materials that may scratch the surface.
Where should I store my goggles?
Keep goggles in a skoggl protective case when not in use to prevent scratches and damage. Store in a cool, dry place, away from sunlight or heat sources.